Casual Merchandise & Customer Service Agent

As part of the Belfast Waterfront and Ulster Hall (BWUH) team, Casual Merchandise & Customer Service Agents will be responsible for providing world-class customer service to open welcome all customers, promoting ICC Belfast, Waterfront Hall and Ulster Hall through all streams of communication. This casual role will provide administrative support for the delivery of entertainment events, ensuring seamless information flow between departments and the effective use of the venue ticketing system.

The ideal candidate will have a strong communication skills with an understanding of marketing techniques, and will have the willingness to adapt to, and follow, all systems and processes to enable a better customer experience tomorrow.

TO APPLY

To apply for this post, please send your CV and covering letter detailing how you meet the essential criteria to hrinbox@waterfront.co.uk.

Applicants should highlight their CV, industry specific qualifications and certificates as well as educational achievements.

Please note that it is the applicant’s responsibility to ensure that his or her CV and supporting documents are submitted by this closing date and time.

This recruitment ad will remain open. Applications will first be processed on Friday 13^th May 2022 and then at 2-week intervals.

Please note that it is the applicant’s responsibility to ensure that his or her CV and supporting documents are submitted by this closing date and time.

Belfast Waterfront & Ulster Hall Ltd will make all reasonable efforts to accommodate applicants who are unavailable on the specified interview date, but it is under no obligation to do.

• Job Description

  (pdf 127.595 KB)

• Monitoring Form

  (pdf 98.476 KB)